Frequently Asked Questions About Our
Luxury Villa Rentals & Services

Welcome to our FAQ page — your go-to resource for answers about booking luxury villas, enjoying personalized concierge services, and
planning unforgettable holidays along the French Riviera. Travellers come to us for many reasons: relaxing summer getaways,
high-profile events in Cannes or Monaco, romantic honeymoons, family retreats, or seamless relocations.Here, you’ll find
clear, helpful guidance on everything from last-minute bookings and airport transfers
to VIP privacy, child-friendly amenities, and private chefs.

Booking & Payment

Every Stavila Holidays villa rental in the French Riviera includes a warm personal welcome, a tailored arrival package, and on-demand luxury concierge services. All properties are carefully vetted for quality, privacy, security, and legal compliance, ensuring a seamless and upscale rental experience from start to finish.

How does the booking process work?

Booking your dream villa is simple: choose a property from our curated listings, submit a request, and our team will confirm availability and pricing. From there, we tailor your stay with optional concierge services before securing your reservation.

How do I pay for my stay?

Payment is made securely by bank transfer or through a secure payment link. A partial payment is required at the time of booking to confirm your reservation, with the remaining balance due according to the terms specified in your rental agreement. Our reservation team will guide you through each step of the process for a smooth and transparent experience.

Will I be asked for a security deposit?

Yes, a refundable security deposit is required for each booking. The amount varies depending on the villa and will be clearly communicated during the booking process. A full inspection is carried out by a certified legal representative both before your arrival and after your departure. If no issues are found, the deposit is promptly returned.

What is your cancellation policy?

Cancellation policies may differ depending on the property, season, and booking conditions. Full details will be shared with you during the booking process to ensure transparency. Since terms can vary, we recommend discussing cancellation flexibility with our team when inquiring. For added peace of mind, we also suggest securing travel insurance to protect your plans in case of unexpected changes.

How do I book a villa with Stavila Holidays?

Booking your luxury villa in the French Riviera is easy and personalized. Simply fill out the inquiry form on our website or contact us by phone or email. One of our destination specialists will respond within 24 hours to guide you through the process. We’ll help you choose the perfect villa based on your travel dates, group size, and preferences — whether you’re seeking a beachfront retreat in Cannes or a secluded estate in Ramatuelle.

Is there a minimum stay requirement?

Minimum stay requirements vary depending on the property, time of year, and guest preferences. While many villas are typically rented for 5 to 7 nights, we also offer flexible options — including short stays of 4 nights in select apartments or longer-term rentals for one month or even a full year. Every request is evaluated individually based on availability, group size, and travel plans. Contact us and we’ll tailor the best option for your needs.

Can I modify my travel dates after booking?

Date changes are possible but depend on the villa’s availability and owner approval. If your plans shift, contact your reservation specialist as early as possible. We’ll explore options and, if approved, apply a small change fee to update your reservation.

What happens if there’s damage during my stay?

If something is damaged during your rental, we’ll handle the situation fairly and with discretion. We act as a neutral intermediary between you and the villa owner, ensuring that any necessary deductions from the deposit are supported by clear quotes or invoices. Our goal is always to minimize stress and resolve things smoothly.

Villas & Amenities

Yes. Our luxury villas offer the utmost discretion, with gated entrances, secluded locations, and optional private transfer from Nice airport. For celebrity guests or high-profile couples, we can also provide NDA-bound staff and customized blackout arrival schedules.

Do the properties include family-friendly features and layouts?

Yes. We offer large villas for rent in the French Riviera that are ideal for families, featuring ensuite bedrooms, open-plan kitchens, spacious gardens, outdoor lounges, and private pools. Many are located near beaches and family attractions.

How secure are the villas for high-profile or VIP guests?

Our luxury villas in the French Riviera are designed with privacy and security in mind, ideal for VIPs, celebrities, and executives.
Many properties feature:

  • Advanced security systems
  • Optional on-site bodyguards and discreet staff

Can your properties accommodate large family groups?

Yes. Stavila Holidays offers spacious villas across the Côte d’Azur, Monaco, Saint-Tropez, and throughout France, perfectly suited for large family groups. Many of our properties feature more than 7 ensuite bedrooms, private pools, landscaped gardens, and generous indoor and outdoor living areas. Whether you’re planning a multigenerational holiday or a group retreat, our villas provide the comfort, space, and amenities needed for unforgettable shared experiences.

Business Travel & Events

Yes, we offer luxury villas not only in Cannes but also across the French Riviera and other prime locations throughout France. These properties are ideal for guests attending major events like MIPIM, Cannes Lions, or the Film Festival. Many are located within 5–10 minutes of key event venues and come equipped with high-speed internet, dedicated workspaces, and event-friendly features. Optional services such as private chauffeurs, concierge assistance, and in-villa catering are also available to ensure a seamless business stay.

Can I host small business meetings or receptions in the villa?

Yes. Many of our executive villas and luxury apartments across the South of France are perfectly suited for private business meetings, VIP cocktail receptions, or small networking events. These properties often include formal dining areas, spacious terraces, and elegant lounges. Upon request, we can arrange audiovisual equipment, catering services, and concierge support to ensure your event is seamless and professional.

Are your properties suitable for corporate retreats or executive offsites?

Yes. Our French Riviera villas are ideal for corporate getaways, offering a blend of privacy, luxury, and work-friendly amenities. Whether you’re planning team-building retreats or executive strategy sessions, we provide in-villa chefs, wellness services, and tailored experiences to support your goals.

Are there properties close to major events or festivals?

Yes. We offer villas within walking or short driving distance from major events like the Cannes Film Festival, Monaco Grand Prix, and industry shows such as MIPIM or Lions. Additional services such as private chauffeurs and catering can also be arranged upon request.

Concierge & Guest Services

Absolutely. Our concierge team offers a full range of luxury services tailored to your preferences. You can request private chefs (including Mediterranean and Halal options), chauffeur-driven cars, or yacht and boat charters across the Côte d’Azur. We also arrange private jet transfers, helicopter rides along the French Riviera, hotel bookings, and reservations at world-renowned restaurants. Additional on-demand services include in-villa massage therapy, personal fitness trainers, and certified nannies — even on short notice. Just let us know your preferences and we’ll take care of every detail.

Yes — your comfort is our top priority throughout your luxury villa stay. If anything unexpected comes up, from a maintenance concern to a special request, our dedicated support team is always on hand to help. You can reach us by phone, email, or via your concierge contact. For guests using our premium concierge services, we also offer on-demand assistance for bookings, recommendations, and last-minute changes, ensuring a seamless experience from start to finish.

Stavila Holidays offers personalized concierge support with every booking. We arrange your transfers, meals, spa treatments, yacht charters, and more — tailored to your preferences. Services are organized before your arrival, but we can also accommodate requests during your stay. Our goal is to create a seamless, worry-free experience from arrival to departure.

Absolutely. From the moment you book until check-out, you’ll have access to our dedicated concierge team and local support contacts. Whether you need a same-day driver, a dinner reservation, or help with villa amenities, we’re just a message or call away.

Our concierge service transforms your stay into a fully personalized holiday. With expert local knowledge, multilingual support, and a wide network of trusted partners, we arrange everything from airport transfers and private chefs to luxury experiences like yacht charters, beach picnics, and in-villa spa treatments. Whether you’re celebrating a special occasion or just want peace of mind, our concierge ensures every detail is thoughtfully handled — before and during your stay.

Special Stays & Experiences

Yes — select villas can be rented for intimate weddings, high-end photo shoots, and brand productions during your stay. While we don’t focus on honeymoon or family photography, we do offer tailored solutions for luxury brands seeking unique locations for editorial, promotional, or commercial shoots. Whether it’s a fashion campaign or a product launch, our team can assist in securing the ideal property and coordinating professional crews for a high-level production. Let us know your concept in advance, and we’ll handle the rest.

What romantic experiences can you arrange for honeymooners?

Stavila Holidays offers bespoke honeymoon experiences across the French Riviera, focusing on luxury, privacy, and romance. We can arrange private yacht charters at sunset, couples massages in the villa, and romantic dinners prepared by a private chef. For seaside moments, we can also reserve exclusive beachside restaurants to elevate your experience.

Can I book a luxury villa with a nanny or childcare services?

While we don’t specialize in nanny or babysitting services, we can assist with recommendations upon request. Some of our family-friendly villas in the French Riviera include amenities such as kids’ bedrooms, outdoor play areas, or secure pools — designed to make your stay more comfortable if traveling with children.

Can I book a last-minute luxury villa if my original travel plans changed?

Yes, we offer last-minute luxury villa rentals across the French Riviera, including Cannes, Mougins, and Saint-Tropez. With flexible check-in options, fast concierge setup, and discreet service, we ensure a smooth transition. Airport transfers from Nice or Marseille can be arranged, and our team will have your villa prepared to welcome you at short notice.

Can I relocate my entire vacation to the French Riviera?

Yes. If your plans have shifted, we can help you seamlessly transition your holiday to the South of France. Our team will assist with every detail — from selecting a villa to arranging transfers, in-villa chefs, chauffeurs, and even private security. It’s a fully managed experience designed to keep your trip stress-free.

Partnerships & Long-Term Stays

Definitely. Let us know in advance and we’ll do our best to accommodate your schedule. Many of our French Riviera villas offer flexibility based on guest arrival times and property availability.

We do. Our collection includes premium villas suited for 1–3 month stays across the French Riviera. These are ideal for extended summer getaways, remote work escapes, or seasonal living.

Absolutely. If you own a luxury villa in the French Riviera, Stavila Holidays can help you rent it out with full peace of mind. We handle everything on your behalf — from marketing and guest management to concierge services and upkeep — ensuring your property generates optimal returns without requiring your involvement. Our team works closely with you to showcase your home at its best and present it to a qualified international clientele.

Want a Custom Answer for Your Stay?

We understand that planning a luxury getaway involves many personal details, and you might have unique questions that aren’t covered in the FAQ above. Our team is here to help with clear, prompt, and tailored answers.

Use the message form to contact us — we’ll reply with a personalized answer tailored to your needs, including:

  • Availability and pricing for specific villas
  • Special requirements like child-friendly setups or dietary needs
  • Booking private chefs, airport transfers, or custom experiences
  • Planning group events, honeymoons, or business stays

Visit our Contact Page for full contact details, directions to our office, and more ways to get in touch with the Stavila Holidays team.